Terms and Conditions
By accessing or using our website located at www.konnectlymarketing.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use this site.
1. Acceptance of Terms
By using this site, you affirm that you are fully able and competent to enter into and comply with these Terms and Conditions.
2. Deliverables and Products
Konnectly Marketing, LLC provides a range of deliverables and physical products, including custom-branded merchandise and physical marketing books. Specific details regarding these deliverables will be discussed during scheduled meetings.
3. Purchase Agreement
By making a purchase through our website or during a scheduled meeting, you agree to the terms outlined herein, including the refund and return policy. You acknowledge that you understand the payment and costs associated with the deliverables you are purchasing, which include bulk branded merchandise, physical marketing books, and any other deliverables. All payments for our deliverables are processed through secure payment links sent directly to clients after a scheduled meeting. During this meeting, we will discuss your specific needs, including the types of merchandise, books, and any additional deliverables that best suit your business. Please note that any information gathered during our discussions is not stored on our website.
4. Brand Merchandise Policy
At Konnectly Marketing, LLC, we offer a variety of custom-branded merchandise available for bulk purchase. Our brand merchandise includes, but is not limited to, items such as clothing, business cards, notebooks, and promotional products designed to represent your brand and elevate your business presence.
4.1 Refund and Return Policy
We are committed to ensuring customer satisfaction. If you are not satisfied with your brand merchandise purchase, you may request a return or refund within 14 days of receiving the product. The merchandise must be in its original condition, unused, and in its original packaging. We do not accept returns or refunds for custom-made items unless there is a manufacturing defect or an error in the order. For custom products, we encourage customers to carefully review the specifications before placing their order.
4.2 Product Information
We strive to provide accurate descriptions and images of all merchandise. However, variations in color and appearance may occur due to monitor settings or production batches. If you have any questions regarding a product, please contact us before completing your purchase.
4.3 Bulk Orders
Bulk orders are subject to minimum quantity thresholds. Pricing, availability, and customization options for bulk purchases will be discussed during the inquiry process, and a formal agreement will be provided before processing any bulk orders.
4.4 Shipping and Delivery
Shipping costs are calculated at checkout and are the responsibility of the customer. Delivery times will vary based on the chosen shipping method and destination. We provide tracking information once the order has been shipped, but please note that we are not responsible for shipping delays caused by the carrier or unforeseen circumstances.
5. Physical Marketing Books Policy
Konnectly Marketing, LLC also offers a selection of physical marketing books designed to provide valuable insights and strategies for business owners, marketers, and social media managers.
5.1 Refund and Return Policy
We accept returns and refunds for physical marketing books within 14 days of purchase. The books must be in their original, unused condition with no signs of wear, and must be returned in their original packaging. If the book is found to be defective upon receipt or if there was an error in the order, please contact us to arrange a return. Refunds will be processed once the returned items have been received and inspected.
5.2 Shipping and Delivery
Shipping costs for marketing books will be calculated at checkout and are the responsibility of the customer. We provide tracking information for all orders, and delivery times will vary depending on the shipping method selected. Konnectly Marketing, LLC is not responsible for shipping delays caused by the carrier or unforeseen circumstances.
6. General Refund and Return Policy
We aim to ensure that every client is fully satisfied with our products and deliverables. Refunds and returns are available under the following conditions:
For Brand Merchandise: Refunds and returns are available within 14 days of receiving the merchandise, provided the items are in their original, unused condition. Custom orders are non-returnable unless there is a defect or error.
For Physical Marketing Books: Refunds are available within 14 days of purchase if the books are returned in their original, unused condition and in the original packaging.
We encourage clients to thoroughly discuss their needs during initial consultations and review all product and deliverable details before purchasing.
7. Scheduling Appointments
Clients can schedule appointments via our Calendly link provided on our website. Clients are required to fill out a form detailing their business and the deliverables they are interested in before the call. This information helps us prepare for the meeting effectively.
8. Payment Terms
All payments for our deliverables and products will be processed through secure payment links sent directly to clients after a scheduled meeting. By providing your payment information, you agree to pay for the deliverables and products you have selected.
9. Intellectual Property
All content on this site, including text, graphics, logos, and images, is the property of Konnectly Marketing, LLC and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
10. Limitation of Liability
To the maximum extent permitted by law, Konnectly Marketing, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from or in connection with your use of our website or services, even if we have been advised of the possibility of such damages.
11. Indemnification
You agree to indemnify and hold harmless Konnectly Marketing, LLC and its affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of your use of the site, your violation of these Terms and Conditions, or your violation of any rights of another party.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
13. Changes to These Terms
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the new Terms and Conditions on this page. You are advised to review these Terms periodically for any changes.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: kayla@konnectlymarketing.com
Last Updated: October 2024